Session 1.3: Andy Stanley #3
Essential #3 - Clarity is the next best thing to certainty.
In times of disruption, clarity will suffice. Information doesn't usually create panic - withholding of information can create panic. By providing clarity it doesn't take away the uncertainty (which you can't do), but it addresses the uncertainty.
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9/14/2020 10:23:54 am
1. I think it is important to share information as we receive it and (as stated in the video) provide a time that those we lead can expect to hear from us again - even if we don't have an update. Communication and transparency is important.
9/14/2020 11:31:00 am
1. Communication. In my opinion, I can never be over communicated with, especially when things are constantly changing.
9/14/2020 01:26:14 pm
1. Be prepared to share what you know and give updates as they come.
9/15/2020 08:52:26 pm
1) To get ahead of situations, we must address the problem and plan how to overcome it. Sometimes people try to pretend the problem isn't there and they shove it to the side. This cause the problem to become greater. Also, communication is a big key in any problems.
9/15/2020 09:06:25 pm
1. Everything comes back to communication. Leaders can stay ahead of situations by immediately relaying information to those they're in charge of. Leaders need to keep their followers involved in every step of their processes.
9/15/2020 09:11:26 pm
1.) Preparation and Communication. We need to allow public to know things, not keep them shadowed. When we do this, it makes everything look 10x worse than what it might actually be.
9/15/2020 09:39:36 pm
1. As a leader, we can create solutions in advance for common problems and communicate them to our team. We also need to have very open lines of communication for when problems do arise.
9/16/2020 08:36:58 am
1. As leaders, we can be exceptionally clear about the situations we find ourselves in while also being honest about what we know. Letting people into the thinking that we are doing about a disruption we're facing can give people a clear view of where things are and where we think they are going. We need to do this work immediately and communicate effectively through various means.
9/21/2020 09:14:15 am
I found this section of the video to be fairly accurate. There is nothing worse than a leader who tells you during an uncertain time that everything is going to be ok without more information as to why everything is going to be ok. An example would be a change in a department without an explanation as to why the change is beneficial to the department or the company. This leaves a certain doubt in the minds of the employees, especially when there is no fore mention or plan coming out of the change. This allows the employees begin to formulate their own ideas and rumors.
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